"I was able to carry on a telephone conversation with DVGear's tech from the comfort of my own home. It made me feel as though DVGear was in the same room with me and I could sit back and relax knowing the service was 100% secure. The tech explained everything he was going to do and what he found what needed to be fixed as well as identified those settings and updates that were both current and correct. I have already noticed a vast improvement in RAM utilization and overall access speed. DVGear I know and trust and have no hesitation in highly recommending Remote Doc."